Frequently asked questions

• Does UNISON include TV channels, movies or series?

  No. UNISON is a player application only. It does not include, sell, host or supply channels, movies, series or playlists. You connect a compatible IPTV service that you already have, and UNISON gives you the interface to watch it on your Android devices.

• What do I need to use UNISON?

  A supported Android device and an active, compatible IPTV service of your own, typically an Xtream-compatible account with a server address, username and password supplied by your provider. UNISON does not provide those details.

• Does UNISON support Xtream accounts?

  Yes. UNISON is built around Xtream-compatible account details, so you can sign in with the server address, username and password your provider gave you. Compatibility depends on the service you connect, so we recommend using the 72-hour trial to confirm everything works before you buy.

• Is the £9.99 payment recurring?

  No. £9.99 is a one-time purchase for lifetime access to the UNISON application through Google Play. There is no recurring UNISON subscription. Any charge for your own IPTV service is separate and is paid to that provider, not to UNISON.

• Which devices are supported?

  UNISON currently targets Android: Android phones, Android tablets, foldable devices, Android TV and Android TV boxes. Other platforms such as iOS, Apple TV, Samsung Tizen, LG webOS and Windows are not supported today.

• Can I use the same UNISON account on more than one supported device?

  Yes. Your UNISON account is designed to travel with you: sign in on your phone, tablet and TV and your UNISON setup follows. That is what ONE ACCOUNT | EVERY SCREEN means.

• Does UNISON provide IPTV subscriptions?

  No, and we will never sell one. UNISON is software. We have no relationship with any IPTV provider and cannot recommend, resell or troubleshoot a third-party service on your behalf.

• What happens after the 72-hour trial?

  The trial lets you try UNISON with your own service for 72 hours. When it ends you can unlock lifetime access with the one-time £9.99 purchase through Google Play. Your own IPTV service is unaffected either way.

• Where can I get support?

  Email unisoniptv.support@gmail.com and include your device model, Android version and a description of what you are seeing. Never send us your IPTV username, password or full server URL.

• Can UNISON recommend an IPTV provider?

  No. We have no provider relationships, take no commissions and give no recommendations. Choosing a service, and making sure you are legally entitled to use it, is entirely your decision.

• Does UNISON record or store what I watch?

  UNISON keeps the things the app needs to work for you, such as your favourites and recently watched items tied to your UNISON account. The Privacy Policy sets out what is held and why.

• Will UNISON come to iOS, Apple TV, Fire TV or Smart TVs?

  Nothing is announced. We only list platforms we actually support today, which is Android: phones, tablets, foldables, Android TV and Android TV boxes.

• Can I get a refund?

  Purchases are made through Google Play and refunds follow Google Play’s refund policies. The 72-hour trial is there so you can test UNISON with your own service before paying.

Not answered here? Email unisoniptv.support@gmail.com or read the support page.